Hello, hello!
I am an Experience Designer
and Design Strategist

Inquiring, connecting dots, uncovering insights and driving change through design-led problem solving.

A black and white scatter plot graph with multiple data points.

Animated on Procreate

Currently pursuing MDes + MBA at Institute of Design

SELECTED WORKS

Design Strategy & Communication Design Projects

Using systems thinking, and diagramming visual models to derive insights for CAPABLE, a national non-profit program for Aging in Place to inform opportunities for scaling the program sustainably.

Expanding and Sustaining the
CAPABLE Aging in Place Program

  Health care
  Aging-in-place
  Communication Design
  Design Strategy

Reimagining Telecommunication
for Taiwanese Gen Z

A six-week research and design investigation into Taiwanese Gen Z’s digital behaviors and needs to help Far EasTone create a more meaningful connection with this coming of age, digitaly-native generation.

Telecommunication
  User Research
  Workshop Planning & Facilitation
  Design Strategy

User Experience Design Projects

Image showing a mobile phone and a tablet displaying project management app screens on a beige background.

Optimized file management by providing selective download feature to improve app performance and reliablity

Selective Download Feature

Three smartphone screens displaying maintenance or project management apps with checklists, sync error messages, and update prompts, on a pink background.

Enabling users to manage system errors on the app efficiently while using it on the construction site

Managing System Errors Messages

  Construction Tech
  SaaS B2B
  
  Document Management
  Error Management
  UX Design

Three smartphones displaying financial and business management apps with charts, graphs, and login screen, set against a peach background.

Enabling company executives to monitor and review company health—cash flow and production flow on-the-go at a coal mining plant

Flowsense: Company Health Management App

  Coal Mining
   Company Health Management
  Product Design

Sketch-notes from Talks and Sessions

Visual Artifacts

I make sketch-notes that are my visual takeaways from talks and sessions I've attended. They're personal snapshots of ideas, quotes and opinions that resonated with me, in the moment, or sometimes after.

View all sketch-notes

Illustration summarizing designing for trust in urban systems through human-centered AI application in autonomous driving, pedestrian safety, city policy, and community equity, with visual elements of cars, cyclists, pedestrians, communication cues, cityscape, and transport.

A colorful infographic titled "Emerging Roles in the Age of AI" dated May 30, 2025, featuring illustrations of people, charts, and icons. It discusses the importance of making AI accessible and understandable, the shift from traditional task-based tools to designing across disciplines, and skills like observing, recognizing, identifying, evaluating, strategic thinking, and decision-making. It highlights perspectives from Amy Guterman, senior director at Salesforce philanthropy, and Jon Friedman, corporate VP of design and research at Microsoft 365.

My design values

🌳 In the times when ability to adapt fast is crucial, one needs to equally have strong foundations.

🧩 Design is retro-fitting. We often introduce solutions into spaces and systems that already exist. We need to be cognizant of that.

🎢 Designers needs structure and organisation, so that design can be and feel intuitive.

Hello, hello!I am an Experience Designer and Design Strategist